Control which automations are allowed to act. Each response type can be enabled independently as Codex matches Aveyo'sactual sends, with the live-write switch as the master gate.
While off, every response type stays in preview (drafts only). Turn this on only when you're ready for the switched-on types to send for real.
Each type goes live only once you trust it. Templates are reliable by design; AI-written types unlock once Codex matches the operator's actual sends at 98% over 50 graded replies.
A net-new lead shows interest by text or asks for a quote — or a call where Operator says “intro text” — and isn't a saved contact yet
“Hello, this is Aveyo. Please send your full name, email, project address, and any photos or details you have so we can route this correctly.”
Also auto-send when a new lead texts interest. Off = only the call trigger after the operator asks for the intro text on a recorded call.
Inbound missed call from a number we don't know yet
“Hello. This is Operator with Aveyo. I had a missed call from this number. How can we be of service?”
Inbound missed call from a contact with a real First + Last name, or First name + phone + address, on file (single-word labels like “Spectrum” / “Political” are spam tags — no reply)
“Hello I’m currently with a customer. I’m available for text right now but if you need a phone call I can reach out once I’m free.”
Off = one with-a-customer reply per customer, ever. On = reply again to each new missed call from them — flip it if one-time proves too quiet.
Customer says they chose another company or are closing the quote
“Thank you for letting me know. I appreciate the opportunity. Keep us in mind if you ever need anything in the future.”
Customer is ready to book or asks about timing
“Monday works! I've got an opening at {window} — want me to lock it in?”
Customer asks for a price before a visit
“Hard to give an exact number without seeing it — happy to swing by for a consultation. What's the address?”
Customer shares or asks about photos, dimensions, or project details
“Can you send a few photos and rough measurements? That helps me see what we're working with before I come by.”
A new lead's first inbound message
“Thanks for reaching out! Tell me a bit about the project + your address and I'll get you on the schedule.”
Nudge on a quiet thread or a stale quote
“Just following up on that quote — want to get you on the calendar?”
Everything else — broad catch-all, manual review only
When a customer gives their name / email / service address in a thread, update the contact record automatically.
Surface the booking the agent would make so you can review it. Preview only; it never books a Jobber appointment.
When the customer explicitly accepts the proposed day/time, prepare the Jobber draft job for review instead of leaving the booking in chat.
When a follow-up reply to an inbound call/text fails to deliver and the number has never received one of our texts, mark the session as spam and stop drafting for it. Reversible per conversation — dismissing removes the tag.
When a brand-new customer agrees on a consultation day/time, text the team group chat so it can be added to the Jobber schedule. Fires once per booking and links straight to the booking screen.
The dashboard toggles remain configured. Cron status only reflects whether this environment is actively running the automation loop.
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